Wednesday, February 17, 2010
Recognizing a problem is not solving it in the same way that a diagnosing an illness is not treating it.
It is always the first step, however, to recognize a defect. We don't solve a lot of problems because we fail to acknowledge their existence.
Then there are those who will argue that a defect is not really a problem, but a feature. Don't be fooled by salesmanship. Defects are never features.